Returns & Exchanges | Kinky Sins Quality Adult Sex Toys And Much More – Kinky Sins Ltd

Returns & Exchanges

 At Kinky Sins we want 100% satisfaction for all of our fabulous customers.

We do our very best to give you high-quality products and services at the best price we can. Unfortunately, no matter how hard we work some issues may occur, such as manufacture faults or order/delivery issues. All of us at Kinky Sins want you to be happy with our service and products, that’s why we have our policy of 100% CUSTOMER SATISFACTION GUARANTEED OR YOUR MONEY BACK!  


Our policy lasts 90 days. For ANY reason, wrong size, wrong color, don’t like it or if you just changed your mind! It’s not a problem, we will refund or exchange your item/s.  If 90 days have gone by since your purchase, unfortunately, we are unable to off you a refund or exchange.  


Several types of goods may be exempt from being returned within the 90 days. We may not accept some products that are perishable goods, intimate or sanitary goods, gift cards, hazardous materials, or flammable liquids or gases.


To complete your return, we require a receipt and/or proof of purchase. Or click on the link below:

Order Returns


Please do not send your purchase back to the manufacturer.

Contact us at Or simply click the "Contact Us" button at the bottom right of your page, we will then discuss your issue and help in any way we can. If an item/s has to be returned, please mail is to us at:

Kinky Sins
11923 NE Sumner St
STE 720102
Portland, Oregon, 97220, USA


Refund Payments

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at



We only replace certain items if they are defective or damaged (such as intimate items).  If you need to exchange it for the same item, send us an email at and then send your item to:

Kinky Sins
11923 NE Sumner St
STE 720102
Portland, Oregon, 97220, USA



You will be responsible for paying for your own shipping costs for returning your item/s. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Depending on where you live, the time it may take for your exchanged product to reach you may vary.


If you are shipping an item/s you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.